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LAST UPDATED:  APRIL 26, 2026
GOVERNING LAW: State of Texas, United States of America
ARBITRATION BODY: American Arbitration Association (AAA)

Terms & Conditions

By accessing or using our services, you agree to be bound by these Terms and Conditions. If you disagree with any part, you may not access the service.

COMPANY

LiveMatter Ventures LLC · doing business as The Becoming Code™
5900 Balcones Drive, Suite 100, Austin, Texas 78731, USA
info@thebecomingcode.com

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NOTICE TO INTERNATIONAL PARTICIPANTS

These Terms are governed by the laws of the State of Texas, USA. If you are located in the United Kingdom, European Union, Australia, or another jurisdiction, additional statutory rights may apply to you that cannot be modified or excluded by these Terms. Where local consumer protection law grants you rights that conflict with any provision of these Terms, those statutory rights prevail. Nothing in these Terms is intended to, or shall, limit or exclude any statutory right you are entitled to in your jurisdiction of residence.

By accessing or using this website you agree to be bound by these Terms & Conditions. If you do not agree, 
please do not use this website.

1. Website Use

2. Intellectual Property

The Becoming Code™ and all related content, features, functionality, frameworks, methodologies, recordings, and materials are the exclusive property of LiveMatter Ventures LLC and its licensors.
 

  • Copy, reproduce, distribute, or resell any content or materials

  • Share paid program materials with non-participants

  • Record sessions without prior written permission

  • Use any materials for commercial purposes without written consent

  • Reproduce, distribute, teach, license, or commercially exploit any methodology, framework, or training material without written consent
     

Unauthorized use may result in immediate termination of access and legal action. This clause constitutes the sole and definitive intellectual property provision of these Terms.

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3. Programs & Services

3.1 The Becoming Code™ 12-Week Identity Immersion

This is a live, virtual cohort-based programme delivered over 12 consecutive weeks.

  • Attendance is expected at all scheduled sessions

  • Missed sessions are not individually refunded (see Section 4 for the refund policy)
     

  • Session recordings may be provided as a courtesy but are not guaranteed to remain availableindefinitely

  • Enrolment grants access for the duration of the program only, unless otherwise stated in writing
     

3.2 1:1 Executive Identity Coaching

Private coaching engagements are structured for defined terms (for example, 6 or 12 months). The terms governing your specific engagement, including commencement date, session frequency, cancellation procedure, early termination rights and obligations, and payment schedule are set out in your individual Coaching Agreement, which forms part of your contract with LiveMatter Ventures LLC and should be read alongside these Terms. In the event of any conflict between these Terms and your Coaching Agreement, the
Coaching Agreement prevails with respect to your individual engagement.

4. Investment & Refund Policy

All program payments are binding financial commitments. The following policy applies subject to your statutory rights as described below.

  • No refunds are issued once a programme has commenced

  • No refunds are issued for missed individual sessions

  • Payment plans remain due in full regardless of participation level or personal circumstances

  • Pre-program cancellations, where permitted, must be requested in writing prior to the program start date

  • We reserve the right to decline refunds where there is evidence of policy violation or disruptive
    conduct


All program payments are binding financial commitments. The following policy applies subject to your statutory rights as described below.

  • Australian participants: The Australian Consumer Law (Schedule 2, Competition and Consumer Act2010) grants consumer guarantees for services that cannot be modified or excluded by contract. If aservice fails to meet a consumer guarantee, you may be entitled to a remedy including a refund.These rights apply regardless of this policy.

  • United Kingdom participants: The Consumer Rights Act 2015 and the Consumer Contracts(Information, Cancellation and Additional Charges) Regulations 2013 may grant you cancellation and refund rights for digital and service contracts. We will honor those rights where applicable.

  • European Union / EEA participants: EU Directive 2011/83/EU on consumer rights and applicable national implementing legislation may grant you a 14-day cooling-off period for distance contracts. Where you expressly waive this right to enable immediate access to the program, this will be documented at enrolment.

  • Other jurisdictions: If mandatory consumer protection law in your jurisdiction provides rights that override this policy, those rights apply.


    To exercise any statutory right or to request a refund on any basis, contact us at:
    info@thebecomingcode.com

Nature of programs
The Becoming Code™ programmes are educational and developmental in nature. They are not a substitute for medical, psychological, therapeutic, legal, or financial advice. Participants remain solely responsible for their own decisions and outcomes.

What we do not guarantee
No representation or warranty is made regarding any specific outcome, including:

  • Financial outcomes or return on investment

  • Business growth or revenue results

  • Career or leadership advancement

  • Any measurable external result of any kind


Results depend on individual commitment, consistent implementation, and factors outside our control. These factors vary by participant and cannot be predicted or guaranteed.

What we do stand behind — The Identity Commitment Guarantee
Participants in the 12-Week Identity Immersion who meet the full participation criteria are eligible for The Identity Commitment Guarantee. This is a process guarantee, not a financial guarantee, and it operates entirely separately from the no-refund policy set out in Section 4.

In summary: if you meet all participation criteria and no meaningful shift is evidenced at your Week 12 assessment, you receive two structured 1:1 coaching sessions within a defined 30-day extension period at no additional cost.

The complete terms, eligibility criteria, assessment methodology, and claim procedure are set out in the Identity Commitment Guarantee document, which forms part of your enrolment agreement and is provided in your onboarding materials. That document is the operative instrument for all guarantee-related matters. In the event of any conflict between this summary and the Identity Commitment Guarantee document, the Guarantee document prevails.

Statutory rights
Nothing in this clause affects your statutory rights under applicable consumer protection law in your jurisdiction of residence, including but not limited to the United States, United Kingdom, Australia, European Union member states, and Canada.

5. Program Outcomes, Guarantee & Disclaimer

6. Confidentiality & Group Participation

While we foster an environment of confidentiality and mutual respect, absolute confidentiality cannot be guaranteed in a group setting. Participants agree to respect the privacy and confidence of all other participants.

Sessions may be recorded for internal and participant replay purposes. By enrolling and participating, you consent to such recording. If you have concerns about recording in any session, please contact us before the session begins.

7. Limitation of Liability

To the fullest extent permitted by applicable law in your jurisdiction of residence:
 

  • Our total liability to you shall not exceed the total amount paid by you for the specific program or service to which the claim relates

  • LiveMatter Ventures LLC shall not be liable for any indirect, incidental, consequential, or special damages arising from your participation in our programs or your use of this platform

  • Our total liability shall not exceed the amount paid by you for the applicable program or service

  • We are not liable for indirect, incidental, consequential, or special damages

  • Participation is voluntary and at your own risk

​

Nothing in this clause excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any liability that cannot be excluded or limited by applicable law; or (d) your statutory consumer rights in your jurisdiction of residence, including under the Australian Consumer Law, UK Consumer Rights Act 2015, or equivalent legislation.

Where the law in your jurisdiction does not permit the exclusion or limitation of certain liability, the
limitations in this clause apply only to the extent permitted by that law.

8. Indemnification

You agree to indemnify, defend, and hold harmless The Becoming Code™, LiveMatter Ventures LLC, its owners, employees, contractors, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising directly from:

  • Your breach of these Terms & Conditions

  • Your own unlawful acts or wilful misconduct in connection with the program

  • Any false or misleading information you provided at enrolment
     

This indemnification clause does not apply to claims arising from our own negligence, breach of contract, or failure to deliver services as described.

9. Force Majeure

We are not liable for delays or failure to perform any obligation under these Terms due to events beyond our reasonable control, including but not limited to: natural disasters, pandemic, technology failures,

internet or platform outages, government restrictions, or other unforeseeable events.  In the event of a force majeure affecting program delivery, we will make reasonable efforts to reschedule or provide equivalent access to program content.

10. Governing Law & Dispute Resolution

Governing law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States of America, without regard to its conflict-of-law principles. This choice of law does not deprive you of the protection of mandatory provisions of consumer protection law in your country of residence.
 

Dispute resolution — US participants
Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, with the arbitration seated in Austin, Texas.
 

Class action waiver

To the fullest extent permitted by applicable law, you agree to resolve disputes with LiveMatter Ventures LLC on an individual basis only and waive the right to participate in class-action proceedings. This class action waiver applies only to the extent it is enforceable under the law of your jurisdiction. Participants resident in the European Union, United Kingdom, or Australia are not subject to this waiver to the extent that it is prohibited by the law of their jurisdiction of residence.
 

International participants
If you are located outside the United States and mandatory consumer protection law in your jurisdiction requires disputes to be resolved in your local courts or by your local regulatory authorities, nothing in this clause prevents you from exercising those rights.

11. Modification of Rights

We reserve the right to modify these Terms at any time. Where a modification materially affects your rights, we will provide reasonable notice before the change takes effect, either by email to your registered address or by notice on our website. Continued use

12. Termination of Access

We may terminate or suspend access to our service immediately and without prior notice for conduct that violates these Terms, including but not limited to: breach of intellectual property provisions, disruptive conduct toward other participants or staff, provision of false information at enrolment, or non-payment of any amount due.

13. Professional Insuranec

LiveMatter Ventures LLC carries Miscellaneous Professional Liability (Errors & Omissions) insurance through Berkshire Hathaway Direct Insurance Company, administered by biBERK, with limits of $1,000,000 per wrongful act and $1,000,000 total aggregate. This coverage is specific to Executive Coaching services as

described in our policy schedule.
Participants are advised that this is a claims-made policy covering claims first made during the active policy period. The existence of this insurance does not expand the limitations of liability set out in Section 7 of these Terms, nor does it create any direct right of action by participants against the insurer.

14. Contact for Legal Inquiries

For all legal enquiries, notices required under these Terms, consumer rights requests, or data protection
requests, please contact:

LiveMatter Ventures LLC,
doing business as The Becoming Code™
5900 Balcones Drive, Suite 100,
Austin TX 78731, USA

info@thebecomingcode.com

15. Data Protection & Privacy

Data controller
LiveMatter Ventures LLC, doing business as The Becoming Code™, is the data controller for all personal data collected in connection with your use of this website and participation in our programs.
 

How we use your data
We collect and process personal data including your name, contact details, payment information, and program participation records for the purposes of delivering our services, administering your account, communicating with you, and fulfilling our legal obligations. Full details of our data processing activities are set out in our Privacy Policy, which is available at www.the-becoming-code.com and is incorporated into these Terms by reference.
 

Your rights
Depending on your jurisdiction of residence, you may have the following rights in respect of your personal
data:

 

  • Right to access: to request a copy of the personal data we hold about you

  • Right to rectification: to request correction of inaccurate or incomplete data

  • Right to erasure: to request deletion of your personal data in certain circumstances

  • Right to restriction: to request that we limit processing of your data

  • Right to data portability: to receive your data in a commonly used format

  • Right to object: to object to processing based on legitimate interests

  • Right to withdraw consent: where processing is based on your consent


These rights apply most comprehensively to participants resident in the European Union and United
Kingdom under the General Data Protection Regulation (GDPR) and UK GDPR. Participants in Australia have
rights under the Australian Privacy Act 1988 and the Australian Privacy Principles. US participants in certain
states (including California) may have rights under applicable state privacy legislation.
 

How to exercise your rights

To exercise any data protection right, or to raise a concern about our use of your personal data, please contact: info@thebecomingcode.com. We will respond within 30 days, or within the timeframe required by applicable law in your jurisdiction.
 

Data retention
We retain personal data for as long as necessary to deliver our services and comply with our legal obligations. Program records are typically retained for seven years following the end of a program engagement, after which they are securely deleted unless retention is required by law.
 

Cookies and tracking
Our website uses cookies and similar tracking technologies. Full details of our cookie practices are set out in our Privacy Policy and Cookie Notice, which you will be invited to review on your first visit to our website.

© 2026 LiveMatter Ventures LLC. All rights reserved.
The Becoming Code™ is a registered trademark of LiveMatter Ventures LLC.

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